Privacy policy

1.Data we collect

• Account: name, email address, password (stored encrypted), profile picture and preferred language. If you sign in with Google, we receive your name, email and picture.
• Orders: products purchased, delivery address and phone number, amount, payment method and status.
• Meal planning and cooking: planned meals, grocery list, favourite recipes, comments, and content shared in your teams (messages, meal proposals, shared lists).
• Notifications: your preferences and, on mobile, the technical device identifier used to send meal reminders.

2.Why we use it

• Create and secure your account, and sign you in on the web and in the app.
• Process, deliver and track your orders, and answer your requests.
• Run the meal plan, grocery list, favourites and teams features.
• Send you the notifications you have enabled (meal reminders, order updates).

We do not sell your data and do not use it for targeted advertising.

3.Payments

4.Sharing

Your data is only shared with the providers needed to run the service: the payment provider (ElgioPay), the person handling delivery (name, phone, address), our hosting provider and the mobile notification service. Members of your teams see the content you post there.

5.Cookies

The website only uses technical cookies: the session cookie (which keeps you signed in and remembers your cart and language) and a security token against forged requests. They are essential for the site to work and are not used for advertising tracking.

6.Retention and security

Account data is kept as long as your account is active. Order information may be kept longer where the law requires it (accounting obligations). Access to data is restricted to the people who need it, and exchanges with the site are encrypted.

7.Your rights

At any time, you can:

• view and edit your information from your profile;
• manage your notifications in your settings;
• request a copy of your data or the deletion of your account by writing to us.

8.Contact